Shipping policy

Shipping Policy

At Elfoyo, we work hard to process and ship every order as quickly and reliably as possible.

Order Processing Time
Orders are usually processed within 1–2 business days after payment is confirmed. During promotions, holidays, or periods of high demand, processing can take up to 5 business days. Orders are processed Monday through Friday, excluding weekends and U.S. holidays.

Shipping & Delivery Times
We ship within the United States. Once your order has been processed and shipped, the estimated delivery time is 3–8 business days from your order date. Delivery estimates are not guaranteed and may be affected by factors outside our control, such as carrier delays, weather, or peak shipping periods.

Tracking & Notifications
Once your order ships, you will receive a confirmation email with tracking information. Tracking details can take 24–48 hours to become active after your order has shipped.

Shipping Delays
While we aim to meet the delivery estimates shown on our product pages, occasional delays can happen. Elfoyo is not responsible for delays caused by carriers, incorrect shipping information, or other circumstances beyond our control.

Address Accuracy
You are responsible for providing accurate and complete shipping information at checkout. Orders that are returned to us because of an incorrect or incomplete address may require additional processing time and additional shipping fees before they can be resent.

Returns
Please do not send anything back before contacting us. To start a return, you must first reach out to our support team at support@elfoyo.com so we can confirm your request and assign your return correctly. Full details are in our Refund Policy.

Questions & Support
If you have any questions about your shipment, contact our support team at support@elfoyo.com and we will be glad to help.

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